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Release of health information (ROI) is a core and necessary function when managing health information. There are many laws, regulations, policies, and procedures that must be addressed to ensure that release of information (ROI) is timely, accurate, complete, and confidential. 

Elevate your ROI process to greater levels with a highly flexible and intelligent solution to fit your needs with TSG’s Document Release Management Solution (DRM). DRM is a web-based application that allows a facility to customize and manage their release of information process.

DRM allows the customer to bring the ROI department in-house if it is outsourced; or if it is in-house, provide workflow automation in processing ROI’s in a fast and cost effective manner.


Functionality:
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Release of Information
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  • Tracking, monitoring, and processing request from receipt through final disposition
  • Completing request and payment management where appropriate
  • Ability to e-mail, fax, or put content in any electronic format for delivery
    TSG meets the two objectives as deemed by ‘Meaningful Objectives’ which affects Release of Information
    1. Provide patients with an electronic copy of their health information (including diagnostic test results, problem list, medication lists, medication allergies, summary and procedures) upon request.
    2. Also patients can have electronic access to their health information (including lab results, problem list, medication lists, and medication allergies) within 4 business days of the information being available to EP.
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