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Product Info
In the business office area, TSG's Document Management System offers a choice of three different workflow automation options for Remittance Advice. Smart workflow is provided for correspondence capture and fast retrieving of all information. Our Document Management System has a new feature for cutting down your denials and improving your revenue cycle and cash flow. It also has workflow to improve your customer service in various areas.
Starting at point of scheduling or registration,TSG's Document Management System has easy-to-use POS scanning capabilities to capture documents that are critical to the revenue cycle process. Smart indexing and alert-based work-flow software ensure that all information is associated correctly with each patient episode
Starting at point of scheduling or registration,TSG's Document Management System has easy-to-use POS scanning capabilities to capture documents that are critical to the revenue cycle process. Smart indexing and alert-based work-flow software ensure that all information is associated correctly with each patient episode
- Remit Automation Workflow – Billing documents are only a click away. Capture electronic or paper-based EOB and attach them to the patient account/bill in any HIS. You can also route paper denials to individual users based on a pre-defined rule matrix. Managers can run reports to manage overall denials, and users can view each other's queues and follow-up on the outstanding denial queues
- Correspondence Workflow – Mail can now be scanned and routed to an individual user's mailbox for processing, based on rules defined in TSG's Electronic Document Management System. Once follow-up is complete, move the document to a patient folder with one click. Documentation can be shared among scheduling, business office, and registration documents using TSG's Document Management System mailbox workflow
- Denial Workflow –Allows one to build pre-defined rules for denials, where specified denials can be sent to identified billers within the organization. Denials can be processed in the form of electronic EOB/Remit or paper EOB/Remit Mail correspondence
- Outsourced Collector Workflow - With secure web-based access to documents,remote collection companies can view accounts that they have been assigned and the documents they have permission to see. Lawyers and auditors can also access billing or patient documents and conduct RAC audits via secure access. There is zero maintenance for IS and no installation is required. The Outsourced Collector Workflow is easy to use as a 'Google' like interface
