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Patient Portal is a personalized communication tool that facilitates and speeds up the patient care processes between patients and physicians/hospitals. This personlaized communication tool can be compared to having dedicated staff assigned to each patient to answer and serve their clinical and administrative needs using a powerful, secure, and easy-to-use-tool. Patient Portal helps hospitals provide quality health care by helping hospitals reach out to their community. It allows them to stay connected regardless of the physical distance from their patients.
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Patient/Consumer Portal (CDR)
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What's Next?
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Key Strengths
  • One-stop source provides secure and customizable health management tool that delivers the right information at the right time to the right people in the right manner; as mandated by HIPPA regulations
  • Significantly reduces patient-physician and patient-ancillary service costs by automating all functions related to communication, such as: scheduling, refilling prescriptions, answering clinical questions, providing pre-testing instruction, etc.
  • Enables consumers to dynamically view personalized information based on criteria/associated risks with treatments, advices, and precautions in order to create interoperable and community-based healthcare delivery networks
The Shams Group
Features and Benefits
  • Point & click physician directory for finding physicians based on specialty, location, payer type, etc.
  • Ability to request online appointments and eliminate the wait and phone tags, helping to improve physician staff productivity and enhance patient satisfaction
  • Ability to send alerts for current appointments to eliminate no-shows and maximize staff effectiveness and patient care
  • Option for sending reminders for future appointments to promote wellness and prevention
  • Communicate with caregivers through two-way, secured messaging
  • Educational and condition-specific knowledge base and content
  • Pharmacy Rx refills requested online, and refills being automatically communicated to preferred pharmacy
  • Option to view Personal Electronic Chart Management in a safe and secure manner
  • Patient authentication – Secure way to verify existing patients using your hospital’s Master Patient Index data; expands patient profiles for personalized service
  • Ability to pre-register and update online demographic data for faster care service across the continuum
  • Option for integrating physician systems with hospital systems (if required) for seamless patient and data flow – no need to ask the same questions over and over again
  • Procedure-based guidance for before and after-care
  • Maps and Directions for finding physicians, hospitals, etc.
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Product Info
Patient to Empatients
Patient-Centered Platform
for Patient Satisfaction
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Take Your Patient's Hospital Experience
To the Next Level of Performance
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Patients Have Spoken
Non-clinical Hospital Experience is twice as important as the Hospital Clinical Reputation
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Cutomer Focused Hospitals
Creating a customer focused hospital & Physician Organization by leveraging IT and the internet
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Attract New Patients with a New Relationship Model
Non-clinical Hospital Experience is twice as important as the Hospital Clinical Reputation
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Meaningful Use
Impact on Release of Information
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