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HIS Consulting
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In today’s environment, healthcare organizations must choose a partner who possesses the knowledge, desire and vision to create a ‘high-touch, high-tech’ healthcare organization based on integrating business strategy with IT strategy to meet the changing needs of healthcare marketplace.
Knowledge Management Based Consulting
Re-engineering Process…Enhancing Cash Flow…Leveraging the IT Investment
The Shams Group's Mission is to assist and lead their clients in achieving their objectives by providing professional services of uncompromising quality, competency and objectivity in the areas of information systems and process improvement. TSG has been the leading provider for consulting services and innovative supplemental software products in the MEDITECH and HIS marketplace since its inception. Throughout the years, the healthcare industry has fluctuated and evolved. Yet, TSG’s consulting division has remained at a constant state of excellence and innovation.
More than 450 hospitals display evidence of TSG's unique and successful approach that differentiates it from all competition. Our implemented solutions have allowed a multitude of healthcare organizations to save millions of dollars by creating an efficient workflow and adapting information technology to meet their needs. With guidance from TSG, hospitals have not only stabilized and automated their workflow, but have also increased their profits and enhanced their care process exponentially.
TSG Consulting Team
The TSG consulting team has comprehensive knowledge and technical expertise about MEDITECH, Siemens, HMS, AllScripts and other healthcare information systems (HIS). The consulting team possesses the required skills to analyze the strengths and weaknesses of an organization’s existing IT and process infrastructure, and recommend best practices and out -of-the -box solutions for optimum results. Most importantly, the TSG consulting team knows how to take a "turnkey system" and make it work within any unique environment.
Every TSG consultant possesses unsurpassed experience that spans decades of technological and industry -wide evolution. The TSG consulting staff has background in clinical, financial, administrative and technical areas of healthcare information systems (HIS), as well as Microsoft technology. The knowledgeable consultants of TSG can assist your organization in streamlining operations and improving the bottom line results. TSG consulting team is the best in the business to help hospitals transition into a high cash flow, error free and data quality driven organization.
Workflow Enabled Best Practices & Strategic/IT Consulting
Process Improvement Services
TSG Consulting Project Profile:
Consulting Project For A Small Children’s Hospital
The client is a small children's hospital with 36 beds and growing outpatient volumes. In March of 1999, they contracted with TSG to develop a Strategic Plan that would give them the ability to grow and meet their organizational objectives, control costs and maintain a high level of customer satisfaction. TSG worked with them to identify their needs, available resources and what their priorities were for the plan. From this research, TSG developed and delivered a plan that was well received by the Planning Board and Senior Management. TSG has since worked with the hospital to design, develop and deliver an intake solution that maximizes the use of the MEDITECH system while leveraging process automation tools to assist staff. TSG is also working with the hospital on other projects, both on the consulting and solutions side of the company.
Consulting Project For A Remote Community Hospital
The client is a remote community hospital with 51 beds and a growing outpatient component. Given their limited resources coupled with the need to better serve their community, the hospital management realized that they needed a comprehensive Information Technology Strategic Plan. They turned to TSG in August of 1998 for this project. TSG worked with them to identify their needs, available resources and their priorities for the project. From this, TSG developed and delivered a plan that was well received by the Planning Board and Senior Management. TSG has subsequently been hired to go back and assist with the development and implementation of additional components of the plan. Furthermore, TSG has an ongoing contract to assist the hospital in the realization of the IT plan.
Strategic Planning For An Integrated Delivery Network
The client is an integrated healthcare delivery system that provides services for approximately 90,000 people in a four-county area in the Northwest corner of Illinois. The network is comprised of the Hospital, the Clinic, the Cancer Center, Home Healthcare and Hospice, Occupational Health Services, Outpatient Mental Health Services and individual Physician Offices. TSG was contracted to develop a five -year Strategic Information Systems Plan for the network. The plan provides the network with a comprehensive road map that supports the network's distinctive business quality, management technology, integration and communication goals. The information infrastructure defined in the plan will allow the rapid delivery of information to management for better decision-making, and provide information to clinicians at the point of care in an effective format to optimize care process and outcomes. The plan outlines how the network should look to the future, and use process automation and easy to use' information technology to enhance physician and staff effectiveness, thus enabling the network to better serve its patients, families and communities. TSG is currently providing strategic consulting services to help implement the network’s IT Strategic Action Plan.
B/AR Redesign Project For A 300-Bed Non-Profit Hospital Affiliated With A Health System
TSG Consulting and the Health System worked together to redesign the Billing/Accounts Receivable workflow for the hospital. The redesign project consisted of evaluating the current application usage, updating system parameters and dictionaries, implementing process automation, training, documenting policies and procedures, and developing reports. The redesign project proved to be a financial success for the hospital. In comparison to fiscal year X, fiscal year Y had a 1.9 % increase in Cash Receipts as a percent of Gross Patient Revenue. Based on Gross Patient Revenue of $161 million in fiscal year Y there was an increase of $2.7 million in Cash Receipts. The hospital also recorded a 2.39% decrease in Days in Accounts Receivable from 59.39 to 57.00. Based on fiscal year Y activity, a one-day reduction in Accounts Receivable equals $407,500. For fiscal year Y, there was an additional $815,000 in positive cash flow compared to previous year. After the project was concluded, the Health System retained TSG as Information Technology Strategic Consultants to assist and guide as the main hospital moved to a new healthcare facility. Over the course of several years TSG has performed assessments and implemented process improvement projects to accomplish the Health System’s goal of a process -driven patient care system.
Knowledge Management Based Consulting
Re-engineering Process…Enhancing Cash Flow…Leveraging the IT Investment
The Shams Group's Mission is to assist and lead their clients in achieving their objectives by providing professional services of uncompromising quality, competency and objectivity in the areas of information systems and process improvement. TSG has been the leading provider for consulting services and innovative supplemental software products in the MEDITECH and HIS marketplace since its inception. Throughout the years, the healthcare industry has fluctuated and evolved. Yet, TSG’s consulting division has remained at a constant state of excellence and innovation.
More than 450 hospitals display evidence of TSG's unique and successful approach that differentiates it from all competition. Our implemented solutions have allowed a multitude of healthcare organizations to save millions of dollars by creating an efficient workflow and adapting information technology to meet their needs. With guidance from TSG, hospitals have not only stabilized and automated their workflow, but have also increased their profits and enhanced their care process exponentially.
TSG Consulting Team
The TSG consulting team has comprehensive knowledge and technical expertise about MEDITECH, Siemens, HMS, AllScripts and other healthcare information systems (HIS). The consulting team possesses the required skills to analyze the strengths and weaknesses of an organization’s existing IT and process infrastructure, and recommend best practices and out -of-the -box solutions for optimum results. Most importantly, the TSG consulting team knows how to take a "turnkey system" and make it work within any unique environment.
Every TSG consultant possesses unsurpassed experience that spans decades of technological and industry -wide evolution. The TSG consulting staff has background in clinical, financial, administrative and technical areas of healthcare information systems (HIS), as well as Microsoft technology. The knowledgeable consultants of TSG can assist your organization in streamlining operations and improving the bottom line results. TSG consulting team is the best in the business to help hospitals transition into a high cash flow, error free and data quality driven organization.
Workflow Enabled Best Practices & Strategic/IT Consulting
Process Improvement Services
- Enterprise-wide scheduling
- Decentralized kiosk based registration
- Business office process re-engineering
- Payroll personnel process improvement
- Clinical documentation (i.e. Nursing and ancillary care)
- Clinician documentation and CPOE
- It staffing levels and skill set improvement
- ED/ER assessment/process improvement
- Corporate-wide compliance assessment and gap analysis
- Leveraging administration simplification provisions
- Technology recommendations for secure and trusted workspace
- Audit and monitoring tools and solutions
- Registration to business office cash flow improvement
- A review and recommendations for lowering days
- In-house collections and review of outsource process
- Automation review including cash posting and collections
- Interim business office management
- Implementation assistance
- Data extraction and analysis development
- Decision support tools development
- Database modeling and development
- Financial and clinical data repositories
- Solution development and training
- Information technology strategic planning
- CIO/director/analyst mentoring and training programs
- Community-based it planning (i.e. EMPI/system integration)
- Disaster recovery planning
- IT organizational development
- Network Assessment and Recommendations
- Internet/Intranet Development
- Remote Connectivity Strategy and Implementation
- Network Management Training and Support
- SharePoint Portal
- Application Assessment/Audit/Training
- Application Implementation/Upgrades
- System Integration/EMPI
- Application Development
- Help Desk Development
- Cloud Computing
- Hardware Migration Strategy
- Help desk services
- Facilities/network management
- Is analyst support (on and off -site)
- Full operation outsourcing
- Interim IS director/CIO management
- Physician buy -in for leveraging technology around Meaningful Use strategy
- Strategies for successful physician hospital integration using it for maximum customer value and ultimate market leverage
- Strategies for attracting and retaining physicians using innovative it solutions
TSG Consulting Project Profile:
Consulting Project For A Small Children’s Hospital
The client is a small children's hospital with 36 beds and growing outpatient volumes. In March of 1999, they contracted with TSG to develop a Strategic Plan that would give them the ability to grow and meet their organizational objectives, control costs and maintain a high level of customer satisfaction. TSG worked with them to identify their needs, available resources and what their priorities were for the plan. From this research, TSG developed and delivered a plan that was well received by the Planning Board and Senior Management. TSG has since worked with the hospital to design, develop and deliver an intake solution that maximizes the use of the MEDITECH system while leveraging process automation tools to assist staff. TSG is also working with the hospital on other projects, both on the consulting and solutions side of the company.
Consulting Project For A Remote Community Hospital
The client is a remote community hospital with 51 beds and a growing outpatient component. Given their limited resources coupled with the need to better serve their community, the hospital management realized that they needed a comprehensive Information Technology Strategic Plan. They turned to TSG in August of 1998 for this project. TSG worked with them to identify their needs, available resources and their priorities for the project. From this, TSG developed and delivered a plan that was well received by the Planning Board and Senior Management. TSG has subsequently been hired to go back and assist with the development and implementation of additional components of the plan. Furthermore, TSG has an ongoing contract to assist the hospital in the realization of the IT plan.
Strategic Planning For An Integrated Delivery Network
The client is an integrated healthcare delivery system that provides services for approximately 90,000 people in a four-county area in the Northwest corner of Illinois. The network is comprised of the Hospital, the Clinic, the Cancer Center, Home Healthcare and Hospice, Occupational Health Services, Outpatient Mental Health Services and individual Physician Offices. TSG was contracted to develop a five -year Strategic Information Systems Plan for the network. The plan provides the network with a comprehensive road map that supports the network's distinctive business quality, management technology, integration and communication goals. The information infrastructure defined in the plan will allow the rapid delivery of information to management for better decision-making, and provide information to clinicians at the point of care in an effective format to optimize care process and outcomes. The plan outlines how the network should look to the future, and use process automation and easy to use' information technology to enhance physician and staff effectiveness, thus enabling the network to better serve its patients, families and communities. TSG is currently providing strategic consulting services to help implement the network’s IT Strategic Action Plan.
B/AR Redesign Project For A 300-Bed Non-Profit Hospital Affiliated With A Health System
TSG Consulting and the Health System worked together to redesign the Billing/Accounts Receivable workflow for the hospital. The redesign project consisted of evaluating the current application usage, updating system parameters and dictionaries, implementing process automation, training, documenting policies and procedures, and developing reports. The redesign project proved to be a financial success for the hospital. In comparison to fiscal year X, fiscal year Y had a 1.9 % increase in Cash Receipts as a percent of Gross Patient Revenue. Based on Gross Patient Revenue of $161 million in fiscal year Y there was an increase of $2.7 million in Cash Receipts. The hospital also recorded a 2.39% decrease in Days in Accounts Receivable from 59.39 to 57.00. Based on fiscal year Y activity, a one-day reduction in Accounts Receivable equals $407,500. For fiscal year Y, there was an additional $815,000 in positive cash flow compared to previous year. After the project was concluded, the Health System retained TSG as Information Technology Strategic Consultants to assist and guide as the main hospital moved to a new healthcare facility. Over the course of several years TSG has performed assessments and implemented process improvement projects to accomplish the Health System’s goal of a process -driven patient care system.